Bake Bake Support

Questions about your cookies, levels, oven or saved bakes?

Email support

Include your device, operating-system and app version, and a short description. Please remove personal information from screenshots.

How do I make dough?

Choose ingredients from the shelf in any order. Use both arrows or swipe the shelf to see more. Circle the bowl or tap it to stir. Flour, butter and a little sugar make a good starting point.

How do I bake?

Use Bake cookies and the oven handle on iPhone or iPad. A supported iPhone Duo can fold to bake; its prompt also offers the screen oven. Open to check your batch. Too little or too much time affects your stars.

What does Bakery Rush ask for?

Match each ticket’s shape, flavour and finish, then tap a ticket or drag a cookie to it to serve. A poor cookie still gets a guest reaction. Use Fresh tray to try another batch.

What stays saved?

Level bests, stars, preferences and bakes you explicitly save stay on your device. Back to home or closing the app ends the active baking session.

How do I change sound or theme?

Open the on-screen Settings button. Music and kitchen sounds have separate switches. Cocoa, Blue and Cherry are included.

Does it need the internet?

No. Gameplay, music and animations are included. Opening an email or website link uses your chosen external app.